Frequently Asked Questions

Most frequent questions and answers

Can someone assist me?

Yes, please contact our hotline +88 01746436338, Whatsapp and Facebook Messenger for any assistance. Thanks for your interest in ROOKIES meanwhile.

Do you have a Home delivery option?

Yes, we deliver by REDX and PATHAO, so order away.

Where is your showroom?

Thank for your interest. Our outlet is at Shop no: GC 038-039, Ground Floor, Jamuna Future Park. Hope to see you there soon!

Do you offer Customized Goods? e.g. Customized T-shirt

Hi, that’s a great idea but not yet available. For now, we are bringing you trendiest style that’s cleverly designed by our team which will definitely make you feel unique. Try on!

Can I know the Return Policies of Product?

Hi. You can return the product within 7 working days of purchase with it remaining in undamaged condition with proper tags and cash memo. Details you can find on our ‘Return & Exchange’ page.